Strict No Refund Policy
We want you to feel comfortable about transacting business with EmailCoalition.com. Due to the nature of the business and the accessibility of our advertising service upon purchase, there is a strict no refund policy, which begins on the date of purchase. Please make note that NO REFUND will be given for any reason unless you immediately notify our support before submitting your website link information. You can submit a support ticket here: firstname.lastname@example.org. emailcoalition.com is committed to providing each customer with exceptional service. emailcoalition.com does not tolerate credit card fraud, and all fraud, without exception, will be prosecuted to the full extent of the law. In addition, we will pursue civil legal action seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time and loss of revenues.
EmailCoalition.com considers credit card charge-backs to be fraud if you have made no reasonable effort to work with us to resolve any problems with your purchase. All frivolous charge-backs not only cost our employees time away from our usual and customary matters of conducting normal business, but cast us money, therefore:
You agree not to file a credit card or debit card charge-back with regard to any purchase. In the event that you breach this agreement and file a charge-back, upon a resolution in our favor of the charge-back by either the credit card issuing bank, the credit card processor or by VISA or MASTERCARD, you agree to pay us $150.00 incurred in researching and responding to such a charge-back, including without limitation, our actual costs paid to the credit card processor or our banks, other third parties, and the reasonable value of the time of our employees and owners spent on the matter, as determined in our discretion in good faith. The $150.00 will be charged immediately to your account upon receiving the charge-back by our merchant provider. You further agree that all dispute resolution procedures below will be deemed waived by you, and that these amounts will be added to the original amount of the order, and that this total amount will then be immediately due and payable. If your charge-back is upheld, you agree to pay all of the same costs, in addition to the original purchase price, but we will use the dispute resolution procedures below to confirm and collect such amounts.
In the event that a charge-back is placed or threatened on a purchase, we also reserve the right to report the incident for inclusion in charge-back abuser database(s) of our choosing and in our sole discretion. The information reported will include name, email address, order date, order amount, IP address, full address, and phone number. Being listed on such databases may make it more difficult or even impossible for you to use (any of) you credit card(s) on future purchases with us or other merchants. Charge-back abusers wishing to be removed from the database shall make payment to us for any outstanding amount owed to us + $50 for processing and handling by wire transfer or such other means as we may require.
We may terminate or suspend access to to purchase our products and services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
These Terms shall be governed and construed in accordance with the laws of Ohio, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Product, and supersede and replace any prior agreements we might have between us regarding the Product.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Product after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Product.
If you have any questions about these Terms, please contact us.